Credit Control Team Leader (German/Dutch)

CWC Recruitment Ltd
West End, London
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

Credit Control Team Leader (German/Dutch)
West End, London
Up to £35,000

A leading global retail brand based in the heart of London's West End is currently looking for a dynamic and highly motivated senior credit professional to join its outgoing and ambitious team. Reporting into the Credit Manager, and supervising a team of 5 Credit Controllers, your duties and responsibilities will include:

  • Facilitate timely collection of debt
  • Minimise aged debt
  • Ensure billing issues are kept to a minimum
  • Ensure queries are resolved quickly and efficiently
  • Oversee and manage the workload for a team of credit controllers
    • Delivering training and development
    • Driving performance improvement
    • Speedy resolution of escalated problems
    • Effective prioritisation
  • Establish and maintain effective customer relationships
  • Production of daily, weekly and monthly reports
  • Credit risk assessment and credit profiling
  • Reconcile accounts on a monthly basis
  • Manage complex disputes

Skills/Experience required:

  • Fluency in either German or Dutch is essential
  • Proven credit control experience, ideally within a role where you have supervised/mentored staff or acted as point of escalation in the credit manager's absence
  • Highly motivated, shows commitment, drive and enthusiasm
  • Excellent written and verbal communication skills
  • Strong organisational skills
  • Attention to detail and ability to multi-task in a fast paced environment
  • Pursues everything with energy, drive and a need to finish the task

If you are interested in this vacancy please contact CWC Recruitment Ltd.
CWC is a specialist recruitment consultancy dedicated to recruiting credit professionals. We have over 35 years of credit control and credit management recruitment experience. We are true experts within our field.