Night Duty Manager - Luxurious 4 Star Hotel

Asure Recruit
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Night Duty Manager
Salary: £9ph , coupled with an excellent benefits package
Hours: Shift pattern is 4 on 4 off. Shifts start at 8:30pm and finish at 7:00am.
Location: Tunbridge Wells

Do you want to get away from the hustle and bustle of London? Look no further than the picturesque setting of Kent often known as the Garden of England.

Do you want to work for a Company ranked in the Sunday Times Top 30 Companies to work for?

The exquisite hotel has bought the London feel to Kent!

The company own multiple hospitality sites in Kent and look to progress staff internally.

If you answered yes to the above then look no further as my client could be the one for you.

The Company:

You will be working for a luxurious 4 star hotel situated in Tunbridge Wells. The hotel forms part of a wider insurance company and as a whole they have been voted in the Sunday Time Top Big 30 Companies to Work for.

Role Purpose:

To manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure all buildings are secure/locked at night.

Key Responsibilities:

• To manage reception during the evening hours
• Check in late arrivals and check out early departures in line with hotel procedures
• To answer any calls/emails and to take effective messages
• To attend to all late night guest requests
• To liaise with the Dog Handler throughout the shift to ensure the site is secure
• Report any faulty equipment to the relevant persons
• Perform all pre & post night audit duties
• Liaise with the housekeeping department to see what areas need cleaning during the shift
• To take part in scheduled training and to proactively take part in relevant hotel meetings
• To have extensive knowledge of all hotel facilities
• Identifying and removing potential H&S hazards

Key Skills and Knowledge:

• Previous experience as Reception Supervisor or Night Porter
• To have a proactive approach to work and a positive attitude which reflects the ability to work on one's own initiative
• Excellent verbal communication
• Ability to work methodically and to a time frame
• IT skills and computer literate