Engineering Office Administrator - Firesec

Recruiter
Humres Technical Recruitment Ltd
Location
London, South East England
Salary
21000.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Brief Outline:

Engineering Office Administrator - Firesec - £21k to £26k - London. We are looking for an experienced Fire & or security office administrator to efficiently link between our Service and Installation departments assisting with their day to day running. The role is based in East London.

About the Client:

We have over 30 years' experience in supplying domestic and commercial customers with security solutions. The family run business has expanded a lot over the last couple of years hence the need to expand.

About the Role:

* Permanent Office based role
* 08:30-5:30 - working hours
* 1 hour lunch
* Planning and scheduling of engineers for call out/maintenance visits.
* Day to day communication with engineers and customers, working closely with Service manager and Installation coordinator.
* Review and coordinating all completed engineering paperwork and prepare invoices.
* Responding to incoming technical desk calls and emails.
* Responsibility for receiving daily import notifications from the monitoring station for sites that have had alarm or CCTV activations.
* Generating NSI statistics and monthly reports
* Supporting team members when required and undertake any other tasks that may arise.

About the Candidate:

* Live in close proximity to East London/ Ongar
* Must be able to drive
* Previous experience as a Service Administrator, Service Coordinator, Help Desk or similar, ideally with a fire or security company.
* A background dealing with and scheduling field based engineers
* Excellent communication skills, both written & verbal along with customer service skills.
* Good administration and IT skills (MS Office products).
* Experience of SAGE or WINSIMS would be a benefit.
* Proactive, logical and methodical, with a 'can-do' attitude and a willingness to learn

Points of Appeal:

* The company offers an excellent working environment
* 8.30 - 5.30 Monday to Friday (1 hour for lunch).
* Salary is £21 000 to £26 000 depending on experience
* 20 days holiday (increasing with service) and pension.

Contact:

If you are interested in the above vacancy or wish to discuss any other opportunities please contact Humres Recruitment. We often have knowledge of passive vacancies that companies are not advertising but would like to see talented individuals for. Feel free to contact us to discuss.