New Homes Officer

Recruiter
MMP Consultancy
Location
London
Salary
£14 - £18/hour
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Public Sector
Contract Type
Interim
Hours
Full Time
MMP Consultancy are working with a Housing Provider based in the London to recruit a New Homes Officer to work on a temporary contract.

You will be responsible for delivering a holistic housing management service for the organisations direct leasing scheme.

Responsibilities:
Contribute to the development of practice, procedures and service planning for the direct leasing scheme, New Homes and the People Division as a whole.
Maximising income collection in line with targets, offering housing benefit and debt counselling advice as necessary.
Advising potential landlords of the details of the scheme and answering rent
and lease enquiries
Making appointments for potential properties to be visited by the relevant officer and attending these visits also from time to time as required
Acting as the main point of contact for all repairs enquiries for New Homes tenants.
Working proactively to resolve any tenancy issues and problems at an early stage, referring environmental issues to appropriate sections within the business.
Maintaining appropriate and accurate records to comply with statutory and service wide reporting requirements on performance issues. Monitoring and reporting to the Manager in respect of service delivery, performance indicators and targets.

Skills Required:
Experience of working within the social housing sector and experience with strong knowledge of Housing Management issues and problems including understanding of homelessness and priority groups
Ability to write detailed reports, with ability to collect and analyse information
Working knowledge of I World or any other computerised housing package
Broad understanding of Housing Legislation