Night Concierge

Abbatt Property Services
London, South East England
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

We are looking for an experienced Concierge to be responsible for the day-to-day operation of the Concierge desk of a luxury development in Central London.

You will ensure a positive first impression and provide superior levels of customer service that meets the development & its resident's needs and expectations.

You will ensure the development is a well-managed, safe, clean and secure environment in which to live and work.

Key Responsibilities:

  • To perform your duties and provide concierge services, in the prescribed manner, as instructed by the Property Manager
  • To inspect, on a daily basis, all internal areas of the private residential buildings and report any defects, security or health and safety concerns to the Property Manager
  • To liaise with the estate security team on all security matters
  • To receive and keep safe registered mail and deliveries for residents. To supervise any keys which may be held.
  • To ensure deal with all general telephone enquiries and log messages. To enter all relevant comments/details in the concierge log

Health and Safety

  • To ensure that all incidents or accidents are logged accordingly
  • To ensure CCTV cameras are monitored (where possible) and images saved as necessary


  • To undertake cleaning as required. It should be noted that there will be a cleaning contract however top up additional cleaning will be required

Repairs and Maintenance

  • To change all defective light bulbs where appropriate
  • To ensure the refuse areas are checked on a daily basis and kept clean
  • To rotate the bins are required
  • To monitor contractors working within the common areas, ensuring they log in /out and take appropriate action to notify residents and protect the communal areas

About You:

We are looking for a friendly face for residents and guests and someone with experience of dealing with the general public in a sensitive manner. You will be an excellent communicator, verbally and in writing, and enjoy forming positive relationships with and between residents and our client.

You will also have

  • Experience of working in a high end customer service establishment for more than 3 years
  • Basic knowledge of building maintenance systems
  • Working knowledge of Health & Safety requirements and legislation

Working Hours: 4on 4off 1900-0700

If this sounds like you and you're looking for your next opportunity, please apply today!

*Due to the large number of applications received we are unable to respond to every applicant. We apologise in advance.*