Credit Controller - London W1

First Recruitment Services Limited
West London, London
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

Position: Credit Controller (Property Management)

Location: London, W1

Type: Full Time, Permanent

Salary: £20,000 - £28,000 per annum

Our client, a thriving and established Property Management business are looking for a Credit Controller to join their busy team.

Tasks and duties -

  • You will be responsible for the credit control of all properties managed by the company
  • Chasing outstanding debts via phone, email and letter
  • Send copy invoices and credit notes when needed
  • Collecting Quarter rent for all portfolio
  • Achieving the KPI for each client
  • Maintaining daily performance spreadsheet for collection reporting and adapt to meet client-specific requirements
  • Undertakes debtor reconciliations and cash allocations
  • Conduct regular meetings with Surveyors and Directors.
  • Anticipate developments, and identifies Accounts that will require special attention
  • Take care of disputed accounts and negotiate to bring payment into line with terms
  • Maintain accurate individual measurement and performance statistics
  • Maintain accurate and up to date customer details and account records
  • Maintain regular customer contact by phone, email and post
  • Use initiative and imagination to achieve targeted results, while promoting customer goodwill
  • Make adjustments, handle queries and resolve problems within company guidelines
  • Make adjustments, handle queries and resolve problems within company guidelines

To be successful in your application for this role you must:

  • Have previous experience as a Credit Controller within Property Management
  • Have experience using the computer software system TRAMPS
  • Have strong communication skills for reasoning and negotiation on all levels
  • Have excellent communication skills, both written and verbal
  • Possess organisational skills
  • Be able to time manage your own workload
  • Be customer focused

Please contact Nicola for more information

First Recruitment Services is acting as an Employment Agency for this vacancy