1st Line Support - Global Media Company - C.London - up to 23k

Just IT Recruitment
City of London, London
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Are you an IT Professional looking for an exciting new role? Want to take your technical skills to the next level?

We are looking for an ambitious and experienced 1st line support engineer with 1-2 years' experience for a fast growing global media company. You will have the opportunity to work on IT projects and contribute to enhancing and developing the IT provision across the business. You will be part of a diverse organization with huge opportunities and significant opportunity for continuous learning and progression.

With various technologies to work with, this is a role which will never get boring.

You will have strong knowledge of and possess the following key competencies:

*Strong 1st line IT skills with experience providing IT support in a fast-paced commercial business
*Active Directory
*Group policy
*Exchange 2010-2013
*Office 365
*Windows 7/10
*PC Imaging (Symantec Ghost)
*Experience with a ticketing system (ServiceNow, Remedy, etc)
*Dell/HP Hardware, iOS, Android, Windows smartphones and remote support tools such as log me in rescue
*Proven ability to provide a high level of customer service
*Strong communication and interpersonal skills
*Able to use initiative as well as work as part of a team
*Ability to manage workload efficiently
*Strong co-ordination and time management skills with the ability to meet deadlines and targets
*Attention to detail
*Ability to cope well under pressure


As an IT Support Administrator at 1st Line level, you will be responsible for maintaining the quality of the end user experience, acting as an effective point of contact from the business to the business customer. Ensuring customer service standards represent value to the business.


I am currently recruiting for a highly reputable global media firm who's creative and innovative style of practice have seen them deliver extremely high-quality work to their clients. My client works with a diverse range of customers and technologies so has a lively environment full of new challenges. No two days will be the same.

Make no mistake, this is a pressurised environment, which will give someone of your experience and position the chance to thrive in a lucrative business where your technical abilities will grow to new heights. But don't worry, the friendly team are always happy to help out and will provide all the on-going support/training you need to hone your technical skills and progress.

Based near Farringdon, this company has an enviable location as you will be working in the heart of London with great facilities and opportunities abound.



Subsidised gym membership

25 Days holiday



Great opportunities like this don't last long. Submit your CV now at . Alternatively, give Emmanuel a call on to discuss whether this role is right for you.