TELESALES EXECUTIVE

Recruiter
Adecco
Location
Warrington
Salary
£18690/annum BENEFITS / OTE £28000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Do you have Sales Experience and exceptional customer service skills, looking to work in a well established company in Warrington making outbound calls to existing customers to maximising sales opportunities.
You will be ensuring all customers are aware of the entire product range including new to market items. Liaising between external sales team and internal customer service to ensure all customers receive an excellent customer service.
This is a pivotal role between customer, outside sales and the rest of the organisation it is about enhancing the service experience of the customer across all business channels and product segments. Some of the core responsibilities mirror and support the role of field sales and the ability to work harmoniously with the field sales organisation. In addition this role supports customer service team and as such you will be required to handle inbound customer calls ensuring a high quality customer experience in all interactions and requests.

Core Responsibilities:
Working to maximise sales and ensuring targets are met with revenue and margin.
Create Customer quotations in line with pricing procedures.
Daily liaison and communication with Field Sales regarding new demand fulfilment and demand creation opportunities to be followed up or generated.
Take part in the implementation of all sales activities including ad hoc promotions in order to increase business levels across the wholesale channel.
Update daily activities in CRM.
Create and generate sales reports as required.
Ensure customer requests for samples are logged and loaded as opportunities in CRM.
Gather and distribute market intelligence for both customer and competitor activities.
Ensure that dispatch of literature is followed up with the customer for any potential sales or leads.
Building strong relationships with the key contacts at each customer.
Liaise with Channel Managers/National Account Managers to plan product push campaigns and to implement with designated customers.
Follow up campaigns with requests for orders.
Ensure your own personal Health & Safety and those of your colleagues within the office.
Any other duties that are assigned at the discretion of the line manager.
Qualifications
Maths and English GCSEs or Equivalent
Understanding of the following technology used to support customer service - SAP R3, SAP CRM, SAP CIC.
Knowledge of Microsoft Office with advanced knowledge of Outlook.
Experience, Knowledge and Skills
Previous Telesales experience to include:
Up selling & cross selling, Price & product negotiations, Consultative sales approach
Sales analysis experience, Direct mailing experience and negotiation skills.
B2B sales experience with repeat customers/account management
Experience in call centre work
Used to working in a target orientated role
Personal Attributes
Good telephone manner
Good written & oral communication
Self-motivated
Organised
Team player
Professional
Enthusiastic
Confident
Assertive
Driven and able to work off own initiative

Salary £18690 + OTE of approx. £9k

Adecco are an equal opportunities employer and are acting as an equal opportunities employer in relation to this vacancy.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer