Claims Investigations Officer

£18000/annum fantastic benefits
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Claims Investigations Officer

This opportunity is with our award winning client in Crewe. It is a 6 month full time Fixed Term Contract which may be extended.

The Role & Responsibilities

- To identify claims, appropriate for investigation by utilising all sources of information available.
- To undertake investigations into potentially fraudulent claims.
- To comply with legislative requirements governing the conduct of investigations.
- To reduce fraud losses through efficient investigation and analysis.
- To help maintain appropriate records for reporting purposes, and to allow audits to be carried out.
- To identify and utilise appropriate investigative techniques to achieve maximum efficiency and effectiveness.
- To undertake any additional complaints and investigations related work as directed by the Complaints & Investigations Team Leader and Credit & Billing Manager.

Ideal Candidate

- Must be able to communicate effectively and confidently at all levels internally and externally.
- Must have an analytical approach to problem solving and an attention to detail.
- IT skills particularly MSWord, Excel, and Access.
- Experience of undertaking investigations of a similar nature desirable.
- Experience of working within a regulated industry.
- Proven skills in written communications.
- Be able to work proactively on own initiative and also within a small team.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer