Senior Account Manager / Account Director - Exhibitions & Event

Recruiter
Kairos Recruitment
Location
High Wycombe
Salary
£35000 - £45000/annum
Posted
17 Jul 2017
Closes
16 Aug 2017
Contract Type
Permanent
Hours
Full Time
Senior Account Manager / Account Director

Events & Exhibitions Sector

High Wycombe

Salary £35k-£45 DOE industry experience

Job Purpose:

This main purpose of the role is to maintain and develop client relationships and customer satisfaction by providing problem solving solutions that are creatively led and commercially sound.

You will be responsible for the commercial delivery of specified Key Accounts within the companies' customer portfolio as well as supporting the new business sales team with innovative solutions and quotes.

Key Skills:

* Extensive production knowledge in the industry (modular exhibitions, custom built exhibitions, large format / graphics prints)
* An excellent communicator with the flair to engage all types of contacts with a strong commercial acumen
* Experience of identifying and generating own leads
* Proven track record for achieving revenue targets
* Ability to develop relationships to fully understand key Client personal motivations and aspirations
* Provides strategic thinking by being able to keep track of 'the bigger picture' without getting too bogged down in project detail
* Excellent customer service / focus skills are essential
* Creative Solution based thinking; a keen eye for detail and exceptional project management skills
* Able to efficiently use Microsoft Office software (Word, Excel, Outlook, PP & relevant Adobe products)
* Self-motivated with proven experience in a similar role within the Exhibition / Large format print industry

Duties:

* Creating, maintaining, developing Account Plans for each client for the year ahead, clearly updating and maintaining each month, reviewing quarterly
* Leading their client relationships to build and sustain long-term business for the company
* Support the company's wider new business effort to acquire new clients assisting in presentations and pitches and identifying new business opportunities
* Undertake appropriate and effective client entertainment
* Take detailed accurate briefs from the client, using production knowledge to guide and produce a workable, deliverable opportunity
* Support the account team resource to ensure they are best placed to deliver the right creative solution for delivery, best in class service levels, optimised productivity and a motivated team
* Negotiate cost estimates to ensure commercial delivery of jobs, in that all projects and contracts are priced to generate a good profit for the company at comfortable resource levels
* Working with Projects Teams to support and monitor project handover to the operation department, to ensure accurate, detailed communication, whilst seeking advice and input from all stakeholders
* Weekly meetings updating Client Services Manager on current and forthcoming jobs and events, Account Performance v's plan
* Compliance always with ISO framework and responsibilities
* Working with appropriate budget and date sharing software (Clarity / Smartsheet) to ensure appropriate training and compliance across the commercial team

**This role is ideal for someone looking for progression into Director level opportunities**

Apply via the link below or contact Louise @ Kairos Recruitment for more info on (Apply online only)

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