Relationship Manager / Case Worker

LSA Recruitment Ltd
Thetford, Norfolk
£18000 - £22000/annum 18K - 22K
17 Jul 2017
16 Aug 2017
Public Sector
Contract Type
Full Time
Relationship Manager / Case Worker
Salary: 18K – 22K dependant on experience
Location: Thetford
Ref: LSAAS0043

The Relationship Manager will be working as part of a team that services the needs of group of clients providing a high level of support to the clients and their family members. This role will be building strong working relationships with their clients, their families and other relevant professionals whilst managing and administrating the clients financial and property affairs.

Key Responsibilities:
• Ensuring the clients funds are managed, including ensuring that sufficient funds are available to meet ongoing needs and expenditure
• Build and manage relationships with clients, their families and other professionals and agencies such as Case Managers, Social Services and Care in the Community
• Ensure that all files are kept up to date and compliant
• Make certain that all work undertaken, including all letters and communications regarding clients are correctly documented, time recorded and financial cost targets are met

Skills and Experience needed:
• Excellent communication skills both written and verbal
• Strong interpersonal skills with the ability to interact with disabled clients with both mental and/or physical impairment
• Team player
• Highly detailed person
• Good telephone manner
• Methodical and flexible approach and able to follow set up procedures