Service Driver

Inchcape Retail
Chelmsford, Essex
£7.50/hour £7.50 per hour + Benefits
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?

Service Driver - Casual Contract

The Role

As a Service Driver you will deliver an incredible customer service experience to all you meet, whether internal or external customers. The main role of a Service Driver is to collect /deliver vehicles within time limits and promote the Retail Centre and its services. Our Service Driver will also be responsible for overseeing the car park on a weekend, supervising and controlling the outside areas and greeting every customer who drives in. Our Service Drivers are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Role Requirements

To be a success in this role, you will have
Excellent communication skills, both written and verbal
IT literacy
Incredible customer service skills
The ability to multi task and work under pressure
A friendly persona
A full UK Driving License

Your Responsibilities

Collecting and delivering customer vehicles on time
Promoting the aftersales and sales department to create additional sales opportunities.
Determine with service advisor & service manager which customer vehicles require collection
Greet customer upon meeting for collection of vehicle
Check vehicle with customer and complete a damage report
Ensure customer approves and signs repair order
Ensure customer payment method is agreed and captured


Service Drivers will receive a competitive salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years (pro rata)
Company pension scheme
Life assurance
Childcare voucher scheme
Discount gym membership
Vehicle purchase discount, Employee Advantage - retail discounts with over 3000 retailers
Cycle to work scheme