IT Change Manager

Medical Protection Society
£44000 - £54000/annum Excellent benefits
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
MPS is the world's leading protection organisation for doctors, dentists and healthcare professionals. We protect and support the professional interests of more than 290,000 members around the world. Our benefits include access to indemnity, expert advice and peace of mind. Our in-house experts assist with the wide range of legal and ethical problems that arise from professional practice. This includes clinical negligence claims, complaints, medical and dental council inquiries, legal and ethical dilemmas, disciplinary procedures, inquests and fatal accident inquiries.

A unique and exciting opportunity has arisen for an IT Change Manager to join us in a permanent role, based in our Leeds office.

IT Operations provides the highest quality technology-based services, in the most cost-effective manner, to support MPS's business strategy and strategic change programme. The department develops, enhances and manages applications and infrastructure through appropriate architecture streams to provision highly effective, reliable, secure, and innovative information systems to support MPS in its delivery of a world class service by exceptional staff.

This role is responsible for the overall management of the Change Management process and to manage the staff directly associated with this function. In addition, the individual is also responsible for the management of all changes made to the live IT infrastructure, thereby ensuring its continued availability and effectiveness.

The purpose of this role will be to assist in the development and publication of Change Management policies and procedures. You will ensure the defined Change Management process and procedures are adhered to by staff carrying out the tasks of Change Management and, where appropriate, initiate appropriate training to rectify any non-conformance. You will also liaise with relevant authorities on all changes where the impact is outside the Change Manager's area of responsibility and analyse change records to determine any trends or apparent problems that occur; seek rectification with any parties.

To be considered for this role, you will need to have previous Change Management experience across a large enterprise, especially in assessing change impact, aligned with industry best practice framework e.g. ITIL. We would also be looking for very strong demonstrable negotiating skills, especially when conflicting change requests arise.

Ideally, you will be educated to degree standard or shall have a relevant professional qualification, coupled with the experience listed above.

If you are looking to take on a transformational role that will impact the way MPS operates, then we want to hear from you.

In return, we offer a great working environment in conveniently located offices in the City Centre. We offer an exceptional benefits package, including a 12% pension scheme, 25 days paid holiday (in addition to public holidays), private medical insurance and a health care cash plan, car allowance, childcare vouchers and an annual bonus scheme.

To apply or enquire, please send a CV along with salary expectation for the attention of Sarah Speechly.

The closing date for this role is 11th August 2017