BMW Warranty Claims Engineer

Recruiter
Autotech Recruit
Location
Farnborough
Salary
£25000 - £27000/annum
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title: BMW Insured Warranty Claims Engineer
Location: Farnborough Gu14
Pay: £25k to £27k depending on experience
Hours: 37.5 hours a week Monday - Friday
Job Type: Permanent
We are looking for an experienced Warranty Claims Engineer for our client based in Farnborough. The ideal candidate will be asked to do the following duties:
.Handle incoming calls in a polite, efficient and proactive manner
·Ensure that BMW retailers are adhering to warranty claim procedures and authority limits.
·Electronic filing of warranty claims and supporting documentation.
·Reply to all correspondence within defined time frames.
·Carry out on site retailer & postal audits of warranty claims - Training provided.
·Register all conversations of claims on the in house or client computer systems.

Essential requirements:
The successful candidate must have evidence of previous experience in the following areas
·City and Guilds Motor Vehicle Technician or equivalent.
·Thorough knowledge of motor vehicle warranty and sound technical knowledge.
·Commercial focus and practical working knowledge of MS packages.
·Excellent telephone manner and letter writing ability.
.Team player with strong administration skills, who can communicate with dealers, clients and customers.
This role requires the successful individual to have a clean, full UK driving license. Previous automotive knowledge essential.

If you are interested in this job, please email your CV directly to (url removed)