Healthcare/clinical negligence Paralegal: Birmingham

Recruiter
Lipson Lloyd Jones
Location
Birmingham
Salary
£20000 - £30000/annum
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Term:

Permanent

Working hours:

Full-time (Monday to Friday 9am to 5.30pm)

Division:

Claims

Team:

Clinical Birmingham

Location:

Birmingham

The Firm

Our client is a Top 45 law firm with offices throughout the UK. Having been recognised as the leading legal employer at the annual Britain's Top Employers awards and achieved several top rankings in Chambers UK 2016, they are immensely proud of the work they carry out for their clients and the culture they provide to their people.

The Department

The specialist Healthcare team covers all aspects of healthcare and related areas of law and practice, including child law, clinical negligence, clinical governance, consent to treatment, healthcare advisory and mental health. They provide a supportive, proactive service based on a deep understanding of NHS procedures and the social/political background of public healthcare. The expert team includes doctors and nurses among other health professionals, all with specialist medical knowledge in key areas.

The role

To efficiently manage a caseload of pre litigated cases in order to repudiate and /or conclude the claim as appropriate, ensuring that all claims are dealt with in accordance with internal practice management standards and external regulatory requirements.

Main duties and responsibilities

* To be responsible for the handling of a caseload in line with individual caseload targets set by the Team Leader
* To ensure that the case management system is utilised at all times in order to handle claims diligently and ensure that management information is properly updated
* To comply with internal practice service standards
* To review case upon allocation and report to client/prepare internal strategy report as appropriate
* To ensure that all case correspondence is dealt with efficiently in line with prescribed internal service standards and service level agreements
* To provide an excellent customer service experience
* To work in accordance with relevant rules, policies and procedures
* To work in accordance with the firms' values

This list is not intended to be exhaustive and you will have other responsibilities and perform other tasks that fall within the remit of the role.

The person specification

* Ability to work to deadlines and targets
* Working as part of a team and on own initiative
* IT and word processing skills, working in a desktop self-sufficient environment
* Experience in the use of a practice-based case management system
* Excellent written and oral communication skills
* A pro-active approach to case handling
* Excellent telephone manner
* A 'can do' approach

Desirable

* Knowledge of CPR procedures and technical ability
* Experience of defending/handling civil liability claims
* Knowledge of healthcare/clinical claims

Lipson Lloyd Jones Ltd is acting as an Employment Agency in relation to this vacancy. Please note our advertisements use PQE levels purely as a guide to the minimum level of experience required. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfill this kind of work