Customer Service & Marketing Assistant

Dynamite Recruitment
£19000 - £25000/annum
17 Jul 2017
16 Aug 2017
Contract Type
Part Time
Customer Service & Marketing Assistant
Part time (20 Hours per week)
£19,000-£ 25,000 PA (pro rata)

I am working on behalf of a very successful and well known company who are currently seeking a customer service / marketing assistant to work within their marketing department. The successful candidate will be part of a vibrant and proactive team, driving forward all aspects of the brand's marketing projects.
Role Responsibilities:

* Attend promotion meetings with the purchasing team and brief monthly POS to the Junior Graphic Designer
* Being responsible for the continuous maintenance of member records and dealing directly with customer enquiries.
* Support the marketing team with other marketing projects as necessary. Including the launch of CRM and website.
* Monitor forums and communities to listen to what their audience is talking about, then brief content ideas to the marketing team.
* Responding to all customer enquiries and monitoring social media comments and inboxes to provide a timely response.
* Responsible for the ordering and distribution of memberships cards.

Essential Skills:

* Excellent verbal and written communications skills
* Excellent organizational skills
* Strong attention to detail
* Excellent customer service skills

Desired Skills

* Experience using a CRM system such as Salesforce
* Experience sending emails using an ESP such as Mailchimp
* Experience using a website CMS such as Wordpress
* Experience of working with marketing campaigns


* Staff discount after 3 months
* Free parking
* Company pension after 3 months
* 31 days' holiday including bank holidays
* Company Employee Assistant Program

This is a varied and exciting role in which you will work in a busy and motivated team.
If you are looking for a fantastic opportunity within an ambitious and prestigious organisation, I would love to hear from you.

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy