Service Controller - Main Dealership - Ipswich

Recruiter
Alecto Recruitment Ltd
Location
Ipswich, Suffolk
Salary
25000.0000
Posted
17 Jul 2017
Closes
16 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Service Controller - Main Dealership - Ipswich

My client are an established main dealer in Ipswich seeking a Service Controller to be the face of the service department and the liason from front of house to the workshop.

The Role

  • Schedule manage Technicians workload to maximise efficiency and customer satisfaction
  • See in and out service bookings - communicate with the client to manage expectations and deliver an excellent level of service
  • Act as the liaison between the workshop and customer where needed to explain technical issues, the proposed resolution and associated cost.
  • Support the technicians to enable maximum efficiency and seek techical information where needed

The Candidate

  • You must either be an experienced Service Advisor who has stood in to the Workshop Controller role at times or a Workshop Controller who is excellent at customer facing and using dealership systems.

The salary will be between £25-£30K dependant on Experience with an excellent bonsu package based upon efficiency.

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

To apply for this role and find out more details, please forward your CV to Jen Davis, Alecto Recruitment. or call in strict confidence.

We thank all applicants who respond, but only those short listed will be contacted.

For more information about the positions we are currently recruiting for, please take a look at www.alectorecruitment.com or follow us on Twitter @alectorecruit