Service Advisor

Kemp Recruitment Ltd
Poole, Dorset
17 Jul 2017
16 Aug 2017
Contract Type
Full Time
Service Advisor 

Location: Poole

Base Salary: £22,000 - £23,000 + Up to £3,680 per year in bonuses

Our client is a Commercial Vehicle Dealership, they are looking for an experienced Service Advisor.
Our client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well established company.

Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and have the ability to work well within a team.

Service Advisor Job role:

- You will be the first contact for the customer as they enter the dealership.
- Explain the repair process and gain guarantees of payment. 
- Communicating with the workshop and the customer to ascertain the level of work required and get authorisation. 
- To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
- Chase/process and generate order numbers. 
- Candidates must be computer literate.

If you are interested in finding out more about this Service Advisor role, please reply to this advert with an up to date CV or call Hannah at Kemp Recruitment on .