Wedding and Events Coordinator

Dorking, Surrey
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

An experienced Wedding and Events Coordinator is required for a fantastic opportunity to join a dynamic sales environment in prestigious 4 Star hotel in Dorking, Surrey.

The Role:

As part of the MICE Sales Department and reporting directly to the MICE Sales Manager, your duties as a successful Wedding and Events Coordinator will include:

  • Prompt and efficient management of all Weddings and Special Events enquiries, queries and requests.
  • Manage the sales process from initial enquiry through to the final appointment.
  • Welcome and build rapport with every potential Wedding couple or Special Event guest, converting enquiries into sales.
  • Manage a flexible appointment diary including evenings and weekends.
  • Prepare bespoke quotations and brochure material in line with company standards.
  • Establish clear, effective internal hotel & supplier communication channels.
  • Be present on the Wedding day or Special Event day of your customers’ event, ensuring every detail is attended to.
  • Maximise the revenue and profit contribution for all the function rooms.
  • Ensure payments and accounts paid in accordance with Terms and Conditions.
  • Maintain a good working knowledge of competitors and the local market place, trends, opportunities and pricing and react accordingly.
  • Drive hotel annual Weddings and Special Events sales plans in conjunction with the management team to support the achievement of financial targets.
  • Attend all Open days, Wedding Fairs and Sales Exhibitions and build up a preferred supplier list.
  • Create and manage a Weddings and Events database.
  • Identify sales opportunities and proactively generate and convert new enquiries.
  • Attend all company training seminars as required.
  • Comply with all health, safety and legal requirements.

The successful Wedding and Events Coordinator will demonstrate:

  • Previous experience in weddings events sales within the hospitality sector
  • Good organisational skills with strong attention to detail
  • Degree or vocational qualification in a hospitality-related discipline would be advantageous
  • Successful track record in events sales incorporating the weddings market segment
  • Passion for creativity and flair
  • Excellent conversational skills both in person and over the phone
  • Strong written and spoken English
  • Flexible and adaptable approach to work with the ability to work on multiple projects and juggle priorities
  • Effective team player and able to work under own initiative


  • Up to £25,000 salary
  • Hours of work: 40 hours per week over 5 days including evenings, weekends and bank holidays
  • 20 days holiday
  • Meals on duty
  • Staff Discount
  • Bonus Breaks - Complementary stays in UK hotel (subject to availability)
  • Recommend a friend scheme
  • Employee Bonus Scheme
  • Employee Advisory Service
  • Childcare Vouchers
  • Pension
  • Comprehensive Training & Development
  • Additional holidays with service plus days in lieu
  • International Development Opportunities

Wedding and Events Co-ordinator

Up to £25,000 depending on experience

Dorking, Surrey