Account Manager (2 posts)

University of Birmingham
Birmingham, West Midlands
17 Jul 2017
16 Aug 2017
Contract Type
Full Time

Reporting directly to the Head of Client Relations (Account Management), the postholder will be responsible for managing the Account Executives on a day to day basis, delegating client briefs and overseeing design projects through to successful completion. A key aspect of the role is building long-term relationships with current and new clients, gaining in depth knowledge of their needs and understanding and enhancing their brief effectively. As well as working through the creative briefing process with a client and preparing quotes and schedules, this role also involves offering a level of strategic marketing expertise to enhance their briefs to offer added value and expertise, so having a creative flair is essential. This role will manage and deliver a wide portfolio of projects including high profile, complex projects through to ensuring the smooth management and delivery of more general design work. There are 2 roles available due to team expansion.

? Educated to at least degree level in Marketing, Advertising, Media Studies, Business Management or a Design/Creative discipline or similar

? Proven client account management expertise or other relevant experience

? Proven people/team management experience

? Experience of managing and delivering projects

? Experience of working with commercial brands

? Strong spoken and written communication and presentation skills

? Well-developed managerial and organisational skills, e.g., developing, planning, scheduling, prioritising and the ability to work accurately to an agreed deadline

? Ability to monitor project budgets and resource

? Ability to work in a self-motivated team environment

? Proven ability to manage multiple projects whilst maintaining strict attention to detail

? Proven account management or relevant experience

? Experience in successfully delivering client-focused solutions based on customer needs.

Closing date: 31st July 2017

Valuing excellence; sustaining investment