Trainee Photcopier Engineer
Job Title: Trainee Field Service Engineer (Photocopier/MFD)
Location: Bath, Taunton. Bristol - Somerset
Salary: £16,000 pa. + Company Car
Woodrow Mercer are recruiting a unique entry-level opportunity for global document solutions organisation. This organisation are a leader in the document solutions space and are looking for an ambitious and technical minded individual to join their successful service operation.
You will be responsible for providing post-sales technical support services to customers including installation, troubleshooting, problem resolution and maintenance.
- Responding to customer questions regarding operation and malfunctions in an efficient and timely manner.
- Advising customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction
- Monitor and maintain adequate stock level
- Regular contact with call centre to maintain accurate reporting
- Ensure all relevant paperwork is completed and submitted in a timely manner
THE SUCCESSFUL CANDIDATE
- Good written and excellent verbal communication skills across all levels
- A keen interest in Mechanical/Electrical/PC/Software based technology is essential
- Full and Valid Driving Licence
- Higher Education in Engineering or IT Qualification
- Full Colour Vision
- Basic computer literacy
- Good time management and organising skills