CRM Analyst Dynamics

Recruiter
Clearwater People Solutions Ltd
Location
Crawley, West Sussex
Salary
30000.0000
Posted
17 Jul 2017
Closes
15 Aug 2017
Contract Type
Permanent
Hours
Full Time

CRM Analyst Dynamics - Crawley, West Sussex - £30-50,000 DOE

Our client is currently recruiting for a fantastic opportunity for a CRM Analyst to join their team based in Crawley, West Sussex looking to pay £30-50,000 DOE + benefits.

The established CRM Analyst will have strong experience working with CRM Dynamics with the ability to provide training to end users and will have been responsible for customisation / improvements.

Previous experience working with SQL is highly desirable.

Key Responsibilities:

• Own the integrity of the CRM system through high level data accuracy, correct procedures and monitoring
• Support the CRM Analyst(s) in their day to day duties providing coaching and mentoring where needed
• Provide customisation of the CRM system to aid business processes and information capture
• Analyse data to accurately produce reports for all areas of the business
• Provide technical assistance to CRM users across the business, conduct training when required and user support for existing staff on the CRM
• Develop training materials for new developments
• Willing to study and complete MS CRM exams
• Advanced troubleshooting skills enabling fast understanding an analysis of user issue resulting in a quick resolution
• Have a focus on continuous development in supporting the business, recognising areas for improvement and promoting these ideas for inclusion in the implementation programme

Please apply for details