IT Sales & Support Executive - Entry Level Opportunity

Web Recruit Ltd
Maidstone, Kent
17 Jul 2017
15 Aug 2017
Contract Type
Full Time

IT Sales & Support Executive - Entry Level Opportunity
Maidstone, Kent

Are you an enthusiastic individual looking to undertake an engaging career in IT sales and support? Could you thrive in a multi-functional role with plenty of future potential? If so, read on.

The Company:

Our client, a CAD software expert, is seeking an IT Sales & Support Executive to join their team. As specialists in design software, our client works with Mac OS X and Windows to create 2D drawing, architectural, engineering, illustration and exterior planning solutions.

Striving to develop only the best apps, the company focuses not only on the quality of their software but the quality of their relationships as well. As an IT Sales & Support Executive, you will have the chance to grow and develop and take on a host of new skills that will set you up for a fantastic career in the future.

The Rewards:

- A salary of c£18,000
- Amazing development potential
- Superb training
- A defined career path

This is an outstanding opportunity for an individual who is looking to advance their sales skills and/or technical support abilities within an exciting environment where there is plenty of on-the-job training.

You’ll be joining a small team and dealing with a world-wide customer base of consumers, businesses and the education sector. This means you’ll have varied interaction and lots of chances to expand your knowledge and increase your experience.

What’s more, as your role will initially have dual functionality, you will have the choice of pursuing a sales or technical career path further down the line. And you will be supported no matter what you choose, meaning that this role represents a fantastic opportunity where you can’t lose and you’ll grow as the company does.

The Role:

As an IT Sales & Support Executive, you will support the expansion of our client’s brand and product range through a variety of sales and technical support activities.

Specifically, you will work with the current customer base, responding to technical support requests. You will also be involved in converting sales leads and testing products.

Your role will entail:

- Fielding technical support requests from customers
- Generating and winning new sales
- Testing current and new products
- Creating new customer accounts
- Building and maintaining strong relationships with customers
- Supporting partner organisations, such as those that sell our client’s products

About You:

To be considered, you will need:

- A good level of competence with IT gained within a professional role or from a qualification at any level
- Excellent communication skills
- The aptitude to learn
- A conscientious approach and the ability to manage your time and workload effectively
- A strong team player mentality

The ideal candidate will also have the following (but this is by no means essential): Exposure to, or experience of using, Mac computers, experience of working with CAD products, experience of testing products throughout a development lifecycle, customer relations experience.

Basic Excel and Word skills would also be beneficial, as would basic analytical skills, such as generating reports and drawing info from stats. Experience of social media marketing would be equally advantageous.

Our client is interested in hearing from candidates who are looking to pursue a career as a 1st Line Support Analyst, Software Support Technician, Sales and Marketing Assistant, or IT Sales Executive.

You will also be of interest if you have held the role of CAD Software Support Advisor, Helpdesk Advisor, Customer Support Technician, Customer Support Advisor, 1st Line Technician, or Support Desk Analyst.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and believe that the more inclusive our environments are, the better our work will be.

So, if you are an enthusiastic and eager IT Sales & Support Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.