IT Customer Services Officer

Recruiter
Pure Resourcing Solutions
Location
Newmarket
Salary
£14000 - £17000 per annumtxtSalaryFrom=14000
Posted
16 Jul 2017
Closes
15 Aug 2017
Contract Type
Permanent
Hours
Full Time
I'm looking for an IT Customer Services Officer to join an innovative internet technology company based in Newmarket. The role will see you working within the technical support team on a busy helpdesk.

Key duties of the role:

* Maintain the daily activities of the customer service helpdesk and deal with IT enquiries.
* Occasional technical support via the phone.
* Support the QA team with user testing during peak times.
* Troubleshooting

Experience/attributes:

* Experience within a customer/client facing role
* You will be IT literate with a genuine passion for technology
* Excellent communication skills, both written and verbal
* Experience within a similar IT Support role would be very desirable

The company are offering an excellent chance to start your career within IT as well as a generous benefits package.