IT Support Analyst - Warrington (£23K)

Recruiter
Actis Recruitment Ltd
Location
Warrington
Salary
to £23,000 + bonus + excellent bens package
Posted
16 Jul 2017
Closes
15 Aug 2017
Contract Type
Permanent
Hours
Full Time
Technical IT Support Analyst, based Warrington to £23,000 plus bonus and excellent benefits. This successful & expanding financial services company is seeking to recruit an enthusiastic and conscientious Support Analyst to join a team providing support to c350 users. The role will involve providing 1st & 2nd line network and desktop support via the Helpdesk and hands on.

SKILLS

• 18 months + experience of remote and hands on support/administration
• Windows Desktop 7,8, Office 2013, iPads
• Experience of Active Directory and MS Exchange administration
• Understanding of Virtualisation (VMWare), Networking and Telephony
• Any experience of MS SQL, Web, MS Dynamics would be beneficial
• Pro Active, team player with excellent troubleshooting skills, documentation etc
• Organised, flexible, willingness to learn, helpful attitude, excellent communication skills.

THE ROLE

• Provide 1st/2nd line remote and hands on support to c350 desktop users
• Troubleshooting and diagnosis of hardware and business software inc Website and escalation where necessary
• Telephone system and mobile device support
• Deployment of new hardware / software
• Maintaining appropriate documentation.

Excellent opportunity to join a well-established and successful company who can offer the opportunity to gain experience on a wide range of technologies and undertake training to pursue professional accreditation.


To £23,000 plus bonus and an excellent benefits package.