Technical Support Engineer

Acorn Recruitment
£25000.00 - £33000.00 per annum
16 Jul 2017
15 Aug 2017
Contract Type
Full Time
Technical Support Engineer, North Devon, Salary DOE
Role Technical Support Engineer, permanent vacancy.

Acorn Recruitment is seeking a talented Technical Support Engineer. This is an exceptional opportunity to join a highly successful company, who are enjoying year-on-year growth, which is set to continue.

Principal responsibilities and duties -

-Review complex specifications and provide quotations to meet customer expectation.
-Communicate with Customers to understand specifications and requirements, this may
include visits to Customers facilities, including production plants, test houses, engineering offices etc.
-Must have good working knowledge of IPDE's product range and performance.
-Maintain knowledge and expertise of product developments in the market.
-Provide Value Analysis/Value Engineering to maximize product features at the lowest cost.
-Provide support to IPDE manufacturing, quality, product managers and purchasing departments on product engineering issues.
-Gain Voice of the Customer input to understand technical needs.
-Provide catalogue content maintenance..

The role and responsibilities listed above are not exclusive to the role and you will be expected to provide appropriate support where necessary to ensure the service levels of IPDE.

Jobholder Requirements -

-HND or experience in an engineering environment
-Proficient in using Microsoft programmes
-Good communication Skills
-Experience in Customer contact role
-Quotation / Costing experience would be advantageous
-Ability interoperate technical specifications

This is a superb opportunity to join a first-class manufacturing organisation, who are the envy of their peers. The company is well-known for its investment in its people and the role in question comes with many benefits. Should you fit the brief please do not hesitate to apply. This permanent vacancy is being advertised by Acorn who are acting as an employment agency on behalf of our client.

Acorn Recruitment acts as an employment agency for permanent recruitment.