Income Officer

Vivid Resourcing
£10 - £20 per hour
14 Jul 2017
13 Aug 2017
Public Sector
Contract Type
Full Time
My client, a prosperous housing association based in Cambridgeshire, is looking to take on a Income Officer to join their well-run team on an initial 6 month contract covering an illness.

You will be responsible for the management of income recovery, covering a patch of properties within the Peterborough area. As an income officer you will be responsible for all income management from income recovery, rent arrears, tenancy debt through to court evictions where appropriate. You will also be providing tenants with general housing management advice, helping them with their rent and tenancy management.

Succesful applicants must have previous experience within income management and recovery, working in a role similar to described. You must be able to drive as you are managing a patch of properties and are expected to visit tenants on site when necessary. To be a successful income officer you must have working knowledge on rent arrears, court cases and housing management. To be a successful income officer you must be passionate about helping residents, supporting them and signposting where relevant. You must have fantastic communication skills, working with tenants from different backgrounds, being able to empathise and work with challenging behaviours. Working as income officer means you will have to be flexible within your working pattern.