Credit Controller - Part Time

£22000 - £23000 per annum
14 Jul 2017
13 Aug 2017
Contract Type
Part Time
Our Cheltenham based engineering client are seeking an experienced Credit Controller to join them on a part time basis working 20 hours per week. The successful candidate will be responsible for managing the credit accounts of our customers in line with the company's credit policy; to keep customers within their agreed terms and escalating where further action is required.

Please note that the working hours for this role are 10.30am - 2.30pm Monday to Friday

Key Responsibilities:

* Processing new account applications, assessing creditworthiness with credit reference Agency, setting of credit limits and payment terms
* Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
* Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.
* Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
* Maintaining up to date account notes and recording communications with customers
* Understand, analyse and report on the overall credit risk of their ledger
* Sending of copy invoices, proofs of delivery, statements, reminder letters and final demands
* Taking payments via credit card over the phone
* Liaise with internal staff to help resolve customer queries, monitoring the dispute to ensure it is followed through to a resolution in a timely manner.

Personal Specification:

* Good knowledge of Excel and Word
* Understand what contributes to credit risk
* Good attention to detail
* Excellent telephone manner
* Possess a rational and logical approach

Meridian Business Support is acting on behalf of our Client as a Recruitment Agency.