Customer Support Engineer

£26150/annum + allowance
14 Jul 2017
13 Aug 2017
Contract Type
Full Time
My client based in Manchester is currently looking to recruit a Customer Support Engineer, to be based on the client site, on a permanent basis. The Customer Support Engineer would ensure that the customer site is fully operational to the customer.

The role of Customer Support Engineer will involve providing remote customer service, preventive maintenance of machines, corrective maintenance of machines, and maintenance of site stock, maintenance and updating of documentation, liaising with customers and Service Manager and operation training to Machine Operators.

Successful candidates for the role of Customer Support Engineer will have 3 to 4 years previous experience in repairing and maintaining machinery. Candidates must also have a degree level qualification in engineering or a relevant field.

Hours: Rotating shift pattern of early (06:00-14:00), late (14:00-22:00) and night (22:00 – 06:00) shifts. The position is Monday to Friday but there may be times that the site needs cover on Bank Holidays and weekends, at which point overtime at a higher rate would be applicable.

Salary: £26,150K with a Flexibility Allowance of 17.5% of basic salary payable constantly along with a Night Shift Allowance of 15.5% of basic salary claimed (when worked)

My client works for a number of clients within the financial services industry and as such all appointments are subject to stringent vetting which includes Credit Checks, CRB checks, Terrorist checks, Media checks, DVLA checks and 10 years referencing.

**Please note, due to high levels of response, only successful Candidates shall be contacted. If you have not heard from us within 7 days then unfortunately, your application has not been successful