Implementation Consultant

£30000 - £37000/annum + bonus, car, benefits
14 Jul 2017
13 Aug 2017
Contract Type
Full Time
Mitrefinch is a global technology company and market leader in workforce management and security solutions, offering our 4000 customers a range of time and attendance, HR and access control solutions. We are based in York and have ambitious growth plans.

This is a UK wide role with extensive travel.

An excellent opportunity has arisen within the Implementation Team for a talented and highly motivated IT professional to install, configure and train end-users on our market leading workforce management solutions at customer sites.

We are seeking a candidate that can demonstrate the ability to blend technical knowledge of our products and third party products with a passion for delivering training and outstanding customer service.

This is predominantly a remote role and regular travel and overnight stays are a requirement.


To be considered for this position, you must be able to demonstrate:

•Must have at least 3 years’ experience in a software implementation and training role, ideally on the HR and workforce management environment

The ability to consult with customers to analyse their business requirements
·The ability to create a statement of work document from the analysis

Experience in the delivery of customer focused software solutions
Experience of installing applications into a customer’s network infrastructure
Working knowledge of installing, configuring and uses of SQL Server
Working knowledge of installing and configuring IIS Server
Practical data manipulation skills
Experience in delivering technical training to a non-technical audience
·A background in the technical support of remote customers

Willingness to travel as the role involves attendance at customer sites
Required and desirable skills:

·A logical and methodical approach to technical challenges

·Ability to work under your own initiative

·Strong documentation skills and attention to detail

Excellent inter-personal and written communication skills