Sales Support Executive

Unity Recruitment
St. Albans
14 Jul 2017
13 Aug 2017
Contract Type
Full Time
Sales Support Executive
* St. Albans
* £25,000 per annum
* Permanent

Working Hours: 8am - 6pm
Benefits: Pension Scheme, 20 days holiday plus Bank Holidays
Our client is a long standing dominant force within the lighting market. They pride themselves in adding value to their clients by providing unparalleled lighting products and services in a unique manner.
Their business model places us and subsequently their clients at an advantage, they are suppliers completely and one hundred percent in command of our supply chain. Quality, research and development, product innovation, testing and procurement is all down to them. No third parties involved throughout their manufacturing process means they are able to deliver higher quality products at reduced prices to their client base.
Our Values:
* Professionalism
* Quality
* Teamwork
* Accountability
* Inclusion
* Integrity
The role:
Our client are currently recruiting for the position of Sales Support Executive to join their dynamic and fast-paced business which has experienced substantial growth in the last few years having built strong relationships with leading construction firms, architects, developers and electrical subcontractors.
As a sales support executive you will be the first point of contact for their customers, external sales executives and warehouse team. This role is extremely fast paced and not for the faint hearted! Applicants must be dedicated, articulate, computer literate, un- shockable, and ready to take on new challenges each and every day. Being responsible for millions of pounds worth of merchandise being delivered, you will be expected to make important decisions in a high pressure environment, and get them right most of the time.
This is not a 9-5 job, and not for 9-5 people. You will not survive in this position without ambition, drive, stamina, determination and a natural desire to succeed in everything you do.
Key Responsibilities
* Dealing with multiple clients
* Generating and supplying quotations
* Processing large orders and call-offs
* Managing 150+ emails per day
* Understanding customer needs
* Managing large scale projects
* Preparing plans and processes to deal with larger accounts
* Delivering the highest standard of customer service
* Liaising with all other departments to achieve results
Qualifications & Skills
* Sales support experience - logistics/planning
* Experience within construction or manufacturing
* Excellent telephone manner
* Excellent numeracy and literacy skills
* Attention to detail
* IT literate - MS Office
* Ability to work as part of a team
* Ability to work under pressure
In return, our client offer a highly competitive remuneration package and a unique opportunity for professional and personal development. This is a great opportunity to join a fast growing industry Leader