Account Manager

Recruiter
Cordant People - Contact Centre
Location
Manchester
Salary
£18000 - £20000/annum
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Account Manager

Role:

Structured contact and communication with independent Companies with the aim of adding them to the proposition. Ownership, responsibility and management of a geographic area, with the overall aim of improving the volume, variety, quality and strength of client portfolio within that area.

Responsibilities:

* Contact business within a designation geographical region, establishing contact with the decision maker.
* Agree terms for the partnership, including offer, and any agreed exclusions
* Maintaining that relationship, through regular contact, to keep them as a partner for as long
* Check understanding of offer and terms, and ensure message is communicated to all employees..
* Retention should they wish to terminate the partnership
* Keep accurate and up to date records about the contact made with the decision maker
* Cross-selling to other products and different areas of the business
* Achieve all required KPI's in line with the role
* Adhere to the companies policies and procedures at all times
* Site visit should it be required
* Any other duties that may be required to assist the business as requested by your Manager

Key Skills

* Experience of objection handling
* Telephone Sales experience
* Ability to overcome challenges and handle rejection
* Possess good IT skills
* Ability to manage multiple tasks and plan and prioritise own workload
* Being driven and positive
* Ability to establish and maintain solid working relationships
* Able to listen and respond appropriately when confronted with objections
* To act as an ambassador for organisation ensuring that your behaviour reflects well on the company.
* Ensure compliance at all times with company information and security policies in line with the ISO 27001 standards

Job Type: Full-time

Salary: £18,000.00 £20,000 /year

Required experience:

* Telecommunications: 1 year

Cordant is acting as an Employment Agency in relation to this vacancy