Customer Service (various shift patterns)

Recruiter
Call Miss Jones
Location
Wrexham
Salary
£7.50 - £9/hour
Posted
14 Jul 2017
Closes
13 Aug 2017
Contract Type
Permanent
Hours
Part Time
Customer Service (various shift patterns)

Call handlers
£7.50 to £9.00p/hr depending on shift patterns (days, weekends and evenings)

Full Time and Part Time hours available!

We are looking for enthusiastic Call Handlers to join our rapidly growing team. Experience in a similar role would be beneficial however customer service excellence along with a positive attitude is paramount to this role. We are a business that is built around having the best people to represent both us and our clients.

Call Miss Jones have been in operation since 2010 and is set to go through an exciting and rapid period of growth over the next 5 years with an ambitious sales and service strategy. At Call Miss Jones we look after clients telephone calls as if we are sitting in their office. Whether they are a small business owner needing their phones answering when they are busy or out of hours, or a multi-national company simply wanting a full time receptionist without the big cost, we have a bespoke solution to suit them.

About the Role:

This is a great opportunity to join a rapidly growing call answering business.

Duties;

You will be responsible for answering high volume calls on behalf of a number of our clients
Transferring calls to the client
Taking detailed messages and forwarding with urgency and efficiency
Communicating and liasing with clients offering a service that goes above and beyond
Updating CRM and in house systems where required
About You:

The ideal candidate must have knowledge of Microsoft word and excel, good communication skills, with excellent customer service and administration skills.
Is able to conduct themselves in a polite and professional manner over the telephone.
Previous call handling experience is preferred but not essential.
Benefits: 28 days holiday including bank holidays; free onsite parking; friendly working environment