Credit Controller (6 month FTC)

Recruiter
iRecruit Partners Ltd
Location
Slough
Salary
£16000 - £20000/annum
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Accountancy
Contract Type
Interim
Hours
Full Time
iRecruit Partners are currently working with a company based in Slough who are looking for a Credit Controller on a 6 month contract to join their rapidly expanding team. For this role, you must have previous Credit Control experience and have worked in an office environment.

JOB PURPOSE:

To ensure the security and profitability through efficient and effective credit control of a portfolio of clients
To establish and maintain a professional and efficient relationship with their allocated portfolio of clients
To provide excellent standards of customer service
To ensure that security is maintained at all times within the systems operated by the company
Identifying and generating new business opportunities for the sales team to convert

MAIN RESPONSIBILITIES:

Ensures security & profitability of a portfolio of Clients through efficient and effective Credit Control.
Provides a high level of service whilst maintaining security.
Proactively seeks to understand their clients to allow them to spot both warning signs and opportunities.
Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training

REQUIRED SKILLS AND EXPERIENCE:

Communication skills - maintain high level professional conduct with internal and external customers via face to face, the phone, email and in written communication
Relationships Building - establishes rapport - establishes and maintains a professional and expert relationship with clients through efficient credit control. Understands and is interested in client’s business
Provides excellent customer service - manages credit control of client portfolio whilst providing a high level of customer service and protecting the company’s security
Listen and interpret information - good listening skills, understands how and when to action information, to the appropriate person
Understand needs - sees things from clients point of view; identifies clients’ needs and has a sympathetic approach whilst protecting the company’s security
Attention to detail
Decision making - sets credit limits within guidelines, makes recommendations/propose decisions, back up decisions to line manager
Develop solutions, problem solve and agree things with people - monitors collection performance
Takes initiative - uses appropriate chasing techniques. Seeks to recommend alternative collection techniques. Takes responsibility for actions, manages time and prioritises work and plans ahead
Manages risk - knowledge of client business. Awareness of money laundering and data protection legislation. Monitors risk and possible fraud
Numerate - Demonstrates an ability to work with numbers
Financial understanding - general understanding of financial management/ audited accounts, manages risk
IT Skills - Intermediate PC knowledge. Good keyboard skills and competent user of Microsoft Office
Experience - Credit control experience, office environment, customer service experience
Skills - Good communication, excellent customer service, attention to detail, IT