Application Support Analyst ITIL

Recruiter
Jiyu Consulting Ltd
Location
Bury St Edmunds, Suffolk
Salary
£24000 - £28000/annum
Posted
14 Jul 2017
Closes
13 Aug 2017
Contract Type
Permanent
Hours
Full Time
Application Support Analyst ITIL
Application Support Analyst - £24,000 to £28,000 – Bury St Edmunds
Bury St Edmunds company require an Application Support Analyst to work in an established team within an ITIL environment.
Supporting key software applications within SLA targets you will provide remote diagnostic application support.
Working closely with the Problem Management team your background will include:
• Experienced service desk analyst, from a software development arena.
• Managed incident tickets within an ITIL environment.
• SQL/PL-SQL exposure ideal.
• Strong customer liaison skills.
• Ability to manage and analyse data.
Based within the Bury St Edmunds office the shift pattern is as follows:
• 07:00 – 15:30 (work Saturday 07:00 – 14:00, following Friday off in lieu.
• 08:30 – 17:00
• 10:00 – 18:30
• 08:00 – 18:00
For more information on this Application Support Analyst position, please contact pete @jiyuconsulting .co .uk.
Application Support Analyst - £24,000 to £28,000 – Bury St Edmunds