Regional Business Manager

The Practice Group
14 Jul 2017
13 Aug 2017
Contract Type
Full Time
Regional Business Manager 

The Practice is one of the UK's leading providers of primary care services and delivers specialist clinical services. They also operate a growing network of surgeries, delivering an effective infrastructure which allows their GPs to concentrate on their core skill of practicing medicine. 

Position: Regional Business Manager 
Location: London, and the South 
Job Type: Full Time, Permanent 
Salary: circa. £55k per annum dependent on experience 

About the role: 

As the Regional Business Manager, you will maximise income and profit of the business area through targeted business development with clinicians and practice teams and effective coaching and performance management of Practice Management teams. This will include delivering current contracted services and developing new opportunities whilst ensuring professional operational standards and excellence in customer care are implemented and maintained across the business area. 


- Work as the key person within the area team lead and support Practice Managers 
- Work in close partnership with the clinical team to deliver key objectives and support clinicians in all clinical matters and develop and implement new services 
- Analyse, monitor and review the P&L, maximizing profitability and manage the area to budget or better 
- Ensure delivery against all contractual KPIs as set by the CCG 
- Drive, coach, develop and support Practice Managers in all aspects 
- Work with HR to support Practice Managers in resolving any employee relations issues to a satisfactory conclusion 
- Encourage and nurture an ethos of support and collaboration within the area team, ensuring an enthusiastic, motivated, engaged and successful area 
- Ensure the area manpower resources are monitored and optimised are to deliver the area key objectives 
- Work collaboratively with cross functional central support teams to develop the workforce in the area to ensure best and most effective delivery of current contracts and new developments 
- Apply commercial acumen in business partnering clinicians to help them and their practices achieve key income 
- Initiate, develop and maintain excellent third party relationships 
- Maintain a full, accurate and up to date knowledge of industry changes and legislative requirements 
- Responsible for complaint handling, according to the organisational complaints procedure, dealing with issues which may arise swiftly and responsibly, reporting to the appropriate parties 
- Be the responsible person for Health and Safety issues in the area 

About you: 

- Experience of working with CCG`s and delivering high volume customer focused services to the healthcare sector 
- Will have knowledge of Customer Care Systems 
- Ideally will have experience of GMS / PMS / APMS contract delivery and / or other NHS experience 
- Experience of and a strong financial skill set linked to business planning, budgeting, profiling management information and reporting 
- Contract management skills 
- Must be able to demonstrate leadership internally and externally to the organisation and the ability to influence and negotiate at all levels 
- Must have sound knowledge of Employment Legislation and implementing performance management tools 
- Will have substantive experience in a management / strategic role 
- Proven track record in multisite and multi-disciplinary team management ideally in the healthcare sector 
- Working knowledge of TUPE an Agenda for Change terms and conditions a distinct advantage 
- Will have experience of utilising ICT as a key business tool 

You may have experience of the following: Business Manager, Business Development, General Manager, Strategic Planning, Budgeting, Reporting, Team Management, Compliance, etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications