Workshop Controller (Car Dealership)

Recruiter
Auto Skills UK
Location
Harrow, Greater London
Salary
£28000 - £32000/annum
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
WORKSHOP CONTROLLER (Dealership)
Salary £32,000 basic + EXCELLENT OTE
Location: HARROW

My client is seeking a Workshop Controller who understands the demands of a Main Dealer and the ability to meet the high standards that this position brings.

This position will also suit a highly experience technician who is looking to take the next step into a workshop controller position.

You will possess the skills to be organised and the ability to engage and motivate people and the ability to maximise the time available to sell on a day to day basis, whilst maintaining the work technicians recieve through the workshop.

Key tasks and responsibilities include:

*Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
*Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
*Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
*Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
*Pass on all documentation for completed work to Tester & organise any extra work if necessary
*Up selling Vehicle Health Checks
*Administration
*Comply with manufacturers’ policy & procedures on warranty
*Deliver a high standard of customer service at all times whilst also motivating your team.
Candidate Specification:
·Main Dealer experience desirable
·Good customer service
·Great understanding of a workshop
·Flexible in approach
·Good communicator
·Balanced approach
·Ability to work within a team frame work
·Ability meeting deadlines
·Good man management skills
·Focus on quality

MUST BE AN EXPERIENCED NVQ LEVEL 3 TECHNICIAN WITH DEALERSHIP EXPERIENCE!!!

To apply please call or send your CV to Lucy Joy –
Tel: (Apply online only) (Mobile Friendly) Mobile - (Apply online only)