IT Support at London Architects

Recruiter
ADREM GROUP LIMITED
Location
London, South East England
Salary
25000.0000
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

An award-winning architectural practice based in London is looking for someone to join their team in an IT Support role. The practice focuses on excellence and executes high-profile projects internationally across a variety of sectors. They are seeking a bright and flexible person with an IT background to support their growing creative team. This is an excellent opportunity to be a key part of an exciting and challenging workplace, where the chance will be given to develop skills and implement new structures and systems.

Key responsibilities:

  • In-house IT support - first and second line assistance to 80 system users based in London, Edinburgh and Doha
  • Assist with IT procurement and hardware provisioning for new staff
  • IT on-boarding for new members of staff
  • Office 365 Administration tasks
  • Call management and escalation
  • On-site/remote installations
  • Ensuring the SLAs are met
  • Administrative duties as required
  • Setting up and maintaining the IT equipment serving meeting rooms
  • Other IT duties as role develops
  • Occasional travel to Edinburgh office will be required, as needed

Candidate requirements:

  • IT Support experience - at least 18-24 months in-house in similar role
  • Good systems knowledge, including setting-up desktops, Office 365 and mobile devices
  • Ability to effect Microsoft Desktop Operating Systems
  • Knowledge of Dell Hardware
  • Clear understanding of Active Directory, DHCP and DNS
  • Excellent problem solving skills
  • Ability to use initiative to resolve day-to-day issues
  • First class written & oral communication skills
  • Ability to work independently or as part of a team working independently
  • Organised and meticulous, with a good eye for detail
  • Basic knowledge of architectural applications desired but not essential

This role will be overseen and supported by Senior IT Consultants, who are available remotely but not based in the office full time. It will form part of the existing Office Support team, which also includes the Office Manager, Finance Manager, Team Assistant & PA to the Director.