2nd line support engineer - Window & Mac - Media

Recruiter
Poole & Partners Ltd
Location
London, South East England
Salary
24000.0000
Posted
14 Jul 2017
Closes
13 Aug 2017
Contract Type
Permanent
Hours
Full Time

Salary: £26,000

Start date: ASAP

Location: Central London

Working week: 9-5.30 Monday to Friday

Perfect for someone who…

  • + Has 1st/2nd line / service desk experience in a Windows & Mac environment and has a customer service background
  • + Enjoys working in a sociable environment - personality and team fit is very important
  • + Would like a position with opportunities to grow and develop - this is part of a 50+ IT service Department

The company

A global media and advertising group that owns prominent advertising agencies in London. This position is supporting high profile media agencies and part of a team of 3 engineers.

The role

To provide Windows and Mac IT support and exceptional customer service.

Background / Experience

  • + Windows specific experience - Microsoft Windows XP, Vista and 7
  • + Mac experience
  • + A good understanding of networking, patching
  • + A good understanding of telephony and user equipment configuration
  • + An advanced level of ability in supporting Microsoft Word, Excel, PowerPoint and Internet Explorer
  • + Working knowledge of Microsoft Active Directory
  • + Background in a 1st/2nd line role / Service Desk
  • + Supported 500+ users
  • + Excellent communication skills
  • + Good customer service
  • + Organised, adaptable