Lending Assessor

Coast Specialist Recruitment
Chatham, Kent
14 Jul 2017
13 Aug 2017
Contract Type
Full Time

Lending Assessor

Chatham - £20,000 - £24,000


The key purpose of this role is to work in partnership with members of my client's Underwriting team in order to deliver excellent customer service whilst maintaining quality with assessment of key underwriting documents to support the achievement of departmental SLA’s and annual lending target.

Core Responsibilities

  • To manage own pipeline of cases ensuring department SLA’s are met
  • Assess mortgage application documents in line with policy
  • Provide referral/ recommendations to Underwriters for offer approvals with rationale support.
  • Liaise with Mortgage Intermediaries via telephone and written correspondence
  • Instruct and interpret Valuation Reports
  • Take inbound telephone calls where required to support the Underwriting team
  • Participate in User Acceptance Testing as required
  • Follow and keep up to date with current best practice and regulatory requirements and recommend improvements or changes to procedure
  • Complete general administration duties and ad hoc tasks or projects as and when required
  • Identify any potential fraudulent activity and escalate any concerns to Management or the appropriate person in line with procedure
  • Perform Pre-offer pipeline chases to support turnaround times
  • Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations

Experience Requirements

  • 24 months previous experience undertaking a mortgage packaging role OR a mortgage application processing role at mortgage Lender or Estate Agency is essential
  • 12 months previous outbound call experience in relation to mortgage application processing is essential
  • Previous primary servicing or collections experience is highly desirable

Knowledge Requirements

  • Robust understanding of the Mortgage lifecycle from application to completion is essential
  • Robust knowledge of the house buying process is essential

Required Qualifications/Certifications

  • GSCE/GCE qualifications in both maths and English are essential