Account Manager

Recruiter
Fullbrook Consulting Group
Location
London, South East England
Salary
45000.0000
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

The Client:

A telecommunications and Contact Centre solutions provider.

Role & Key Responsibilities:

  • Responsible for managing and improving relationships within the existing client base.
  • Supporting further growth of the business by cross selling to current contacts.
  • Continuously analysing industry trends to understand and satisfy customer demands.
  • Understanding the importance of self-development within the industry.
  • Producing and executing individually tailored business proposals to satisfy customers’ needs.
  • Successfully introducing new products to existing contacts.
  • Building and maintaining effective working relationship with customers and third-party stakeholders.
  • Effectively influencing successful business decisions.
  • Working closely with various sales departments of the business in order to achieve pre-set targets and KPIs.
  • Following required company standards and due diligence.
  • Identifying and generating new sales opportunities to ensure maximum profitability.

Skills & Experience:

  • Solid background in account management and development.
  • Strong all around understanding of customer contact technology.
  • Minimum three years’ experience in a similar role is essential.
  • A strong desire to succeed in the role by demonstrating constant self-improvement.
  • Outstanding communication skills, both verbal and written.
  • Experience of working with Applications and CRM solutions.
  • Professional and confident demeanour.
  • An apparent ability to build and maintain profitable relationships.
  • Being able to represent the company and its products in a technical environment.
  • Analytical and energetic approach to various workloads.
  • Proven experience of working towards and hitting company KPIs.