Sales and Marketing Support Executive

Recruiter
Satarah Recruitment
Location
Bedford
Salary
£22000 - £35000/annum + excellent benefits
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
A Sales and Marketing Support Executive is required by my client based in Bedfordshire. This company offers an excellent career path along with a competitive salary and benefits package.

The role sits between Sales and Marketing and will be a pivotal role to support both areas of the business with high level of interaction with customers.

Job Description:

Sales:

- You will be gathering data on products, new products in the market and competitors and analysing and producing data for the sales team and the research and development team.
- Updating Goldmine and Quotewerks
- Schedule quotation follow ups for the Area Business Manager
- Act at the initial contact with new customers
- Follow up all leads from Trade Shows - Speak to customers and identify leads
- Develop methodologies to improve the customer experience to ensure customer satisfaction and develop a customer care philosophy
- Occasional travel to visit customers and Trade Shows

Marketing:

- Assisting with generating Marketing content, focusing on Product technical support ( application guides, case studies, white papers) to facilitate self help and generate demand
- Work with Product Marketing to voice customer suggestions for improvements
- Provide customer centric insight into new product development and product marketing activities
- Building customer intelligence by researching accounts, the markets and customers - identify key players in the accounts and appropriate contacts

Experience required

- Experience of working in a technical customer service environment
- Experience of researching, collating and analysing data
- Reporting findings
- Knowledge of CRM and quotation programs
- Goldmine experience ideally
- Understanding of process flows and business rules
- MS Office
- Attention to detail

Please send your CV over and for more information please contact Esther at Satarah Recruitment Ltd