Branch Manager - Vehicle Rental

PIE Recruitment
Paisley, Motherwell, East Kilbride, Clydebank, Rut
£25000 - £30000/annum + £45K OTE, Car & Benefits
14 Jul 2017
13 Aug 2017
Contract Type
Full Time
Branch Manager - Vehicle Rental


* C.£30,000 Basic Salary
* £45,000 OTE uncapped
* Company Car
* 25 Days Holiday
* Pension
* Private Health Insurance
* Phone & Laptop

About our Client:

Our client is a leading international vehicle rental company who operate in more than 100 countries and have a customer base spanning both private and business travellers. Due to their continued growth and ambitious growth plans they have an exciting opportunity for an experienced, driven, motivated and tenacious Branch Manager with experience of managing a team.

About the Role:

Reporting into the Regional Manager, the Branch Manager will have the responsibility for leading the Branch, taking ownership of the P&L, driving sales individually and driving the sales team within the branch through the support of the Junior Branch Managers to develop and improve the profitability of the branch through additional revenue and customer retention.

We are looking for candidates with management experience within a B2C sales environment who want to join a fast-growing business who have an industry leading career development programme.

Branch Managers will:

* Be responsible for the P&L of the branch and the management of a team ranging from 4 to 12.
* Leading and developing the Junior Branch Manager to drive the team of rental agents to increase sales and ensure the highest level of customer service.
* Report daily, weekly and monthly figures to the Regional Manager.
* Working closely with the Junior Branch Managers looking after Service and Sales and looking after the rental fleet of vehicles.
* Carry out daily briefings with the Junior Branch Manager/Team and oversee all daily activities within the branch and work to tight daily KPI's.
* Be responsible for prospecting and winning local corporate business.
* Ensuring service standards and KPI's are exceeded.
* Be experienced at handling complaints and exceeding customers' expectations.
* Deal with phone calls and emails from customers and head office.
* Deal with rota planning for the rental agents including holidays, absence and overtime.
* Develop, coach and mentor the team.

Essential Skills & Experience

* Management experience in a B2C sales environment.
* Knowledge in MS Office applications and CRM systems.
* A passion for forging new relationships and building on those relationships.
* A strong presenter and communicator with sales skills.
* The ability to plan and ensure their time and their reports time is managed efficiently.
* A proven history of over achieving.
* Strong selling, negotiating, reporting and commercial skills.
* Good written and verbal communication skills.
* Computer literate (Word, Excel, Outlook).
* Have excellent interpersonal skills and have a positive and enthusiastic attitude.
* Confident and articulate in all forms of communication and is able adapt their style to suit each situation or audience.
* Full UK driving licence.

Desirable Skills & Experience

* Experience working in Vehicle Rental.
* Experience with "Salesforce" CRM.

About Us:

Meet PIE. We like to do things differently.

Exceptional sales & marketing recruitment across Consumer, FMCG, Automotive & Business to Business.

Together, we've a lot of strong, traditional, sales and marketing recruitment experience but with a modern, socially led approach to recruiting.

We will work with you through your journey to that next position and beyond, offering insight into organisations and every step of the recruitment process.

Whether you’re actively seeking a position or just want to stay abreast of the latest opportunities in the market then speak to one of our experienced consultants on (Apply online only) – we look forward to being in touch