Group Conference and Events Sales Administrator

Recruiter
Hilton Worldwide
Location
Burton-On-Trent
Salary
£17000 - £18000/annum
Posted
14 Jul 2017
Closes
13 Aug 2017
Contract Type
Permanent
Hours
Full Time
A GC&E Administrator with Hilton Hotels & Resorts will maintain effective controls over all billing and invoicing functions for Groups, Conference and Events in accordance with objectives set by the GC&E Manager and in line with the highest standards of Hilton Worldwide.

What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

A GC&E Administrator with Hilton Hotels & Resorts will maintain effective controls over all billing and invoicing functions for Groups, Conference and Events in accordance with objectives set by the GC&E Manager and in line with the highest standards of Hilton Worldwide. Specifically, you will be responsible for performing the following tasks to the highest standards:

· Prepare all bills for conference and event customers

· Capture all adhoc charges throughout the day

· Process all conference and events charges each day

· Prepare and dispatch all customer's bills within agreed timescales

· Ensure all bills are presented in the specified format

· Collate all back up documentation and forward to customer with their bill

· Work closely with G,C&E Sales Executives to ensure all customer requirements are charged correctly

· Work with the reservations co-ordinator and support

· Take spa reservations

· To undertake any other reasonable duties as requested by Senior Hotel Management

What are we looking for?

A GC&E Administrator serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

· Previous experience in similar role

· Commitment to accuracy and detail

· Negotiation and influencing skills

· Positive attitude and excellent communication skills

· Ability to work under pressure

· It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

· Previous experience working within the hospitality industry

· Experience with the PeopleSoft system

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality. More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms Flagship brand of Hilton Worldwide with properties in more than 77 countries More than 70 world-class resorts and more nearly 200 full-service spas Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011 Number one global brand awareness in the hospitality industry