Office Based Sales Consultant - Glasgow - £15,000 + Bonus

Recruiter
Flame Recruit Limited
Location
Glasgow, Glasgow City
Salary
£15000/annum Bonus
Posted
14 Jul 2017
Closes
13 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Job Purpose:
Grow territory revenue within the brand image and deliver profitable revenue in line with margin expectation and targets. In conjunction with the Sales Managers, identify, establish and develop a successful OBS process, method and strategy to effectively service the Group’s requirements.

Responsibilities:
Answering incoming enquiries from all channels (including but not limited to Live chat, Web, lead generation, telephone) commercially reviewing them and actioning appropriately.
Complete customer surveys via telephone, video call and self survey information
All enquiries/quotations to be recorded in their in house CRM system
Identification of customer buying criteria.
Price bounce to gauge customer reaction.
Accurate costings via costing form and table.
Determining margin through factors such as move date, insurance value, competition and customer confidence in brand.
Insurance sales and uplifts.
Introduce affiliate revenue streams.
Prepare and submit quotation to customer.
Follow up all jobs to conclusion and maintain records in the companies CRM system
Work with the Operations team to establish appropriate service standards, and to proactively seek service improvements.

KPI’s:
Achieve annual revenue targets.
Sales productivity target.
Conversion rates from PF04.
Achieve product margins via PF10 report.
12 monthly sales reviews.
Sales person of the year.
Zero quotes with past move dates.
Quote submission within the required timescale.

Skills, knowledge and experience:
Previous sales experience.
Good negotiating and influencing skills.
Excellent communication skills both written and verbal.
PC literate
Ability to build alliances and maintain relationships.
Ability to understand both customer and competitive environment.
Good networking skills.
Commercial awareness

Personal attributes
Consultative Skills - understanding customer requirements and competitive environment
Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment)
Organised
Ability to work under pressure and deliver to deadlines
Flexible
Proactive
Approachable

In return the successful candidate will be offered a salary up to £15,000 plus bonus.

If you wish to apply, please contact the removals team of Flame Recruit Limited quoting reference 2182