Customer Service Manager - New Homes
Our client is a respected residential developer who take great pride in producing an exceptional product and delivering outstanding levels of service to homebuyers.
They now have an opportunity for an experienced Customer Service Manager from a new homes background to manage the Customer Service department based in Staines. Reporting to the Head of Customer Service, you’ll be responsible for the day to day running of the department, ensuring the team is working effectively and that customers are receiving the highest level of service from reservations and throughout the warranty period.
Suitable applicants will have previous experience in this or a similar position within the house building sector, be self-motivated and result orientated and possess a passion for delivering exceptional customer service. Solid operational and people management skills are essential coupled excellent written and verbal communication abilities.
You’ll be computer literate with a good knowledge of Microsoft Word, Excel and Outlook and have experience of working with in-house databases.
This position is offering and competitive basic salary plus a car allowance, discretionary bonus, pension and healthcare.