Clark James Insurance & Financial Services Recruit
Croydon, Surrey
14 Jul 2017
13 Aug 2017
Contract Type
Full Time

Clark James Insurance Recruitment are working with a fantastic Insurance broker just South of the Croydon area.

They are looking to recruit experienced account handlers to help manage both existing and new business client relationships.

The majority of clients are commercial but they do service mid and high net worth clients. You should have at least 3 years' general insurance experience and ideally have used Acturis but this is not essential. You should also have an up to date knowledge of Financial Conduct Authority requirements including Treating Customers Fairly.

The role:

  • You'll be responsible for your own allocated portfolio of existing clients, as well as supporting the servicing of other accounts and proactively growing the business by supporting the director and account executives to bring in new accounts.
  • You'll need to be confident on the phone as you'll be speaking with clients and prospects to accurately identify their insurance needs in order to provide the most relevant and cost effective insurance solutions.
  • Client satisfaction and business retention is key and we ensure that clients receive a professional yet personable service at all times and you'll be involved in rebroking and obtaining quotations.
  • You'll need to ensure that all renewal activities are dealt with in a timely manner and meet all service level requirements.
  • Checking and issuing policy documentation.
  • Responding to day-to-day client queries and insurer queries.
  • Processing mid-term adjustments.

Apply today in strict confidence for more details.