IT Consultant

Artemis Recruitment Consultants Ltd
Folkestone, Kent
14 Jul 2017
13 Aug 2017
Contract Type
Full Time

The Successful applicants main responsibility will be to offer first and second line support to both our regular end user customers on a range of technologies including servers, computers, laptops, printers and associated software/drivers.

The applicant should have experience in customer service as well as a proven background in IT support. He/She should have a positive can- do attitude to resolving problems working within our company support framework. JOB ROLE

Onsite technical support to resolve issues on hardware and software

Managing support questions via email

Software support via help-desk

Repair faulty products

Test and configure new products

Installation and configuration of Microsoft and Apple Technologies.


IT/ Technical experience- experience working within education/ education services would be an advantage

Flexible and self motivated approach

Excellent problem solving skills and ability to explain technical information to non-technical users

Desire to learn and have a keen interest in proven and new technologies ability to prioritise own/ client workload

Excellent, proven interpersonal, verbal, written and presentation communication skills

Proficiency with different computer equipment and software.

Applicant must have a full, clean drivers licence and pass an enhanced DBS check.

HOURS: 8.00-4.30 Monday- Friday

Please Send CV