This is it Stores
Poole, Dorset
14 Jul 2017
13 Aug 2017
Contract Type
Full Time

Assistant Store Manager

Job Role:

As an Assistant Store Manager for This Is It, you will be required to provide support to the Manager and also focus and direction for the existing team. You will be required to work 40 hours per week, which includes weekends and occasional evening during busy periods.

Key responsibilities:

  • Assist the Store Manager to organise and deliver an efficient and effective store operation which exhibits professionalism with a commitment to exceptional Customer Service.

  • Assist the Store Manager in the smooth and efficient running of store operations.

  • Maintain the highest possible standard of customer service.

  • Motivate train, encourage and performance manage all staff members.

  • Accurately carry out store paperwork to include, payroll, stock checks etc.

  • Be aware of Health and Safety issues and to instruct staff accordingly.

  • Ensure that sales are maximised and that the costs are kept within budgets.

  • Maintain strict security control, ensuring all security procedures are adhered to.

Person Specification:


  • Hands on and prepared to lead by example.

  • Commercially aware and able to drive sales.

  • Visual Merchandising Flair - Creative.

  • Attention to Detail.

  • Organised and efficient - Able to plan and manage tasks effectively within deadlines.

  • Supportive, persuasive and patient. Strong Leadership skills.

  • Retail management or supervisory experience.

  • Previous management/supervisory experience including budgetary control, recruitment, staff development and Health and Safety within a retail or similar environment.

  • Good organisational and interpersonal skills. Ability to manage your own time to meet deadlines.

  • Excellent customer service with the determination to inspire success within your team.


  • Loves Retail

  • Being Competitive - to be the best and seeking new ways to increase store sales.

  • Accountability - Able to give account and take responsibility for actions, is open and non-defensive towards feedback

  • Developing Others - To encourage the development of others through feedback and guidance.

  • Communication - Listens well and sends convincing, clear and methodical tasks well.

  • Change - Understands the need for change, even if it is something that has been tried before and failed.

  • Teamwork - Building a positive team throughout and being able to to de-escalate disagreements and finding positive resolutions

  • Results Driven - Delivers against agreed objectives, plans and deadlines. Personally committed to achieving targets.