Account Manager

HEADS Recruitment Limited
Altrincham, Greater Manchester
13 Jul 2017
12 Aug 2017
Contract Type
Full Time
Account Manager
£18,000 basic plus OTE £36-40,000+


Monday – Friday 9am – 5pm

The Role

Account Manager

The main purpose of this role is to manage live and any new accounts dealing with any queries and upselling and cross selling products.

All Clients have will be ringing directly to the Client and so calls made are ‘warm’ sales calls and it will therefore be your responsibility to manage the account from start to finish.

The Candidate

* Previous experience of working with an Inbound Sales Role (Sales, tele sales, account management)
* Previous sales experience is beneficial
* Ideally you will come from a B2B environment.
* Have an excellent telephone manner
* Be able to build rapport quickly
* Have drive, enthusiasm, determination and the ability to overcome objections
* Have a proactive "can do" attitude

The Role

Working in the Account Management team, your main roles and responsibilities will include…

* Receive inbound calls from clients and prospect clients offering the client services as well as any add on services and products.
* Account management and maintaining key accounts
* Generating awareness amongst existing clients of the products and discounts they offer
* Taking inbound calls from customers.
* Outbound calls to current clients.
* Maintaining and updating the company's bespoke database
* Any other Ad hoc duties.

The Company

Our client is a market leader within the IT industry, priding themselves in placing the customer first at all times. Now entering their 24th year, they have experienced commendable growth over the previous 12 months with further growth expected this year. As a result the client is looking to add to its current sales team, offering an exciting and long term career.

HEADS Recruitment Ltd acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

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